Privacy Policy
Last updated: [January, 2026]
This Privacy Policy explains how Otto Kessler USA, Inc. (“KESSLER,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access our U.S. online store at kesslergloves.com and related services (collectively, the “Services”).
U.S. Company / Business (California):
Otto Kessler USA, Inc.
303 Peachtree Center Ave, Suite 600
Atlanta, GA 30303, USA
Email: kessler.us@ottokessler.com
Phone: 001 (404) 480-9437
If you do not agree with this Privacy Policy, please do not use the Services.
1. Personal Information We Collect
We collect personal information in the categories below. The information collected depends on how you interact with our Services.
1.1 Information you provide to us
Identifiers / Contact details: name, email address, shipping and billing address, phone number.
Order and account information: items purchased, sizes, colors, order history, returns, and customer service communications.
Payment information: payments are processed via PayPal. We do not store full payment card numbers in our systems; PayPal receives and processes payment information to complete your transaction.
Communications: information you provide when contacting us.
1.2 Information collected automatically
Device & internet activity information: IP address, browser type, device identifiers, operating system, pages viewed, clicks, time spent, referring/exit URLs, and similar usage data.
Cookies & similar technologies: essential cookies for site functionality and cart/checkout, as well as analytics and advertising cookies as described below.
1.3 Information from third parties
Payment confirmation & fraud signals: from PayPal.
Shipping/Fulfillment status: from our logistics partners.
Advertising/analytics data: aggregated performance data from Google and Meta advertising/measurement tools.
2. How We Use Personal Information
We use personal information for the following business purposes:
To provide and operate the Services
create and manage accounts (if offered), process orders, deliver products, manage returns, and provide customer support.
To process payments
enable payment via PayPal and prevent fraud or unauthorized transactions.
To communicate with you
send transactional messages (order confirmations, shipping updates, return/refund status) and respond to your inquiries.
To improve and secure the Services
analyze site usage and performance, troubleshoot bugs, improve product and user experience, and maintain security and fraud prevention.
For advertising and measurement
show ads on third-party platforms and measure campaign performance, including attribution and remarketing where applicable.
3. How We Disclose (Share) Personal Information
We may disclose personal information as follows:
3.1 Service providers / contractors
We share personal information with vendors who perform services on our behalf:
E-commerce platform & hosting:Shopware 6 (including Shopware hosting and related technical service providers).
Analytics:Shopware 6 Analytics, Google Analytics.
Payments:PayPal.
Shipping & fulfillment:Fulfillment Partner and shipping carriers used to deliver your order.
IT & security providers: to support site operations and fraud/security monitoring.
These providers may use personal information only to provide services for us and under appropriate contractual restrictions.
3.2 Advertising & marketing partners
We use advertising services from:
Google Ads
Meta Ads (Facebook/Instagram)
These partners may collect device and usage information via cookies/SDKs to measure performance and, where enabled, deliver targeted ads.
3.3 Legal / safety disclosures
We may disclose information to comply with applicable law or legal process, respond to lawful requests, protect rights/safety, or in connection with a corporate transaction (e.g., merger or asset sale).
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
enable essential site functions (cart, checkout, security),
recognize preferences,
understand how users interact with our Services (Shopware Analytics, Google Analytics),
support and measure advertising (Google Ads, Meta Ads).
Your choices:
You can manage cookies through:
our cookie banner / preference center,
browser settings (blocking or deleting cookies).
Blocking some cookies may impact site functionality.
Do Not Sell or Share (California):
Some U.S. privacy laws treat certain ad-tech cookie sharing as a “sale” or “sharing” of personal information. If applicable, you may opt out through:
our “Do Not Sell or Share My Personal Information” link in the website footer, and/or
your cookie preference settings.
Global Privacy Control (GPC):
Where required, we honor opt-out preference signals such as GPC.
5. Your U.S. Privacy Rights
5.1 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
Know / Access the categories and specific pieces of personal information we collected, used, or disclosed.
Delete personal information, subject to legal exceptions.
Correct inaccurate personal information.
Opt out of sale or sharing of personal information (if applicable).
Limit use/disclosure of sensitive personal information (if we collect it; we do not intentionally collect sensitive PI).
Non-discrimination for exercising your rights.
How to submit a request:
Email us at kessler.us@ottokessler.com.
We will verify your request (for example, by confirming order or account details).
Authorized agents:
You may use an authorized agent to submit requests on your behalf. We may require proof of authorization.
5.2 Other U.S. State Rights
Depending on your state of residence, you may have similar rights (access, delete, correct, opt out of targeted advertising or profiling). You can exercise these rights via the same contact method above.
6. Data Retention
We keep personal information only as long as necessary to:
fulfill orders and provide Services,
meet legal, accounting, tax, and reporting obligations,
resolve disputes and prevent fraud.
Retention periods vary depending on the type of information and purpose.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is fully secure.
8. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it where required.
9. International Transfers
We operate from the United States and may use service providers in the U.S., Europe, or other countries. Your personal information may be processed in these jurisdictions. We take steps to ensure appropriate safeguards for cross-border transfers where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date indicates when this Policy was revised. Material changes will be posted on our site.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact:
Otto Kessler USA, Inc.
303 Peachtree Center Ave, Suite 600
Atlanta, GA 30303, USA
Email: kessler.us@ottokessler.com
Phone: 001 (404) 480-9437